🪦 Dead

McDonald's AI Drive-Thru (IBM)

Product killed · Technical Failure · shut down July 26, 2024

Born
Died
Lifespan
3y 1m
Cause of death
Technical Failure
Killed by
McDonald's
Type
Service

IBM's AI voice ordering system tested in 100+ McDonald's drive-thrus. Went viral for all the wrong reasons — ordering 260 Chicken McNuggets, adding random items, and failing to understand accents. Accuracy stuck in the low 80% range before McDonald's pulled the plug.

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Questions about McDonald's AI Drive-Thru (IBM)

Is McDonald's AI Drive-Thru (IBM) dead?

Yes. McDonald's AI Drive-Thru (IBM) was shut down on July 26, 2024, 3y 1m after its launch on June 1, 2021. The cause of death was technical failure; it was killed by McDonald's. Classification: product killed. Details and the source are above.