Jobs replaced by AI, by role
The roles companies name when they blame layoffs on AI. 116,947 jobs across 32 companies, re-indexed by the work that was replaced. Customer support leads by a distance. Role totals overlap because one layoff usually hits several roles; the per-company figures are on the layoffs tracker.
Customer support14 companies71,510Operations7 companies60,409Software engineering7 companies42,837Sales5 companies28,850Marketing3 companies14,600IT2 companies13,100Product management4 companies12,128Middle management3 companies12,100Fraud & risk analysis2 companies7,260Admin & back office2 companies5,500Finance & payroll2 companies1,600Content & editorial2 companies700