Operations: jobs replaced by AI
6 layoffs where the company blamed AI named operations among the roles cut. Together those layoffs cut 10,809 jobs. That is the company-wide total, not only operations roles, so figures for different roles overlap. The largest was HP (5,000 jobs, Nov 2025); the first was HP in Nov 2025 and the latest DNB in Oct 2026. 5 of the 6 came in 2026. Largest first; every row links to its entry and source on the layoffs tracker.
HPOperations, support, admin5,000 · 2025-11Block (Square)Engineering, operations, support4,000 · 2026-02BILL HoldingsEngineering, operations, support709 · 2026-05DNBTechnology & Services unit: technology development and coding, customer-data control, KYC work400 · 2026-10TicketmasterCustomer service, operations across 25 countries350 · 2026-05AngiCustomer matching, service provider vetting, operations350 · 2026-01